N*able has a well-established track record of delivering transformative solutions to businesses in Sri Lanka, enabling them to evolve their operations and technology foundations. Within our strategic focus on several sectors, we are seeking an experienced IT Help Desk Specialist to join our team.

The Role

Our Managed Services team is on the lookout for dynamic individuals who thrive in providing top-notch support to ensure operational efficiency for our clients' organizations. Responsibilities include monitoring and maintaining local, cloud, and network infrastructure systems, along with 1st level application support. You'll play a vital role in keeping our clients' businesses running smoothly.

Requirements

• Bachelor's degree or Higher Diploma in IT or related field
• Minimum of 2 years' experience in a similar role
• Excellent communication skills in English (both verbal and written)
• Proficiency in network and system administration, as well as endpoint management
• Working knowledge in Azure and AWS
• Expertise in Microsoft applications (O365, Teams, SharePoint, etc.)

Why join us?

• Opportunity for career advancement to higher-level IT positions such as Systems Administrator or Network Engineer.

• Constant learning and growth in a rapidly evolving field with exposure to new technologies and solutions.

• Collaboration and knowledge-sharing with subject matter experts, consultants, and architects across various domains within our organization.

About N*able

At N-able, we are at the forefront of innovation in the IT industry. We are committed to providing cutting-edge Managed Services solutions to businesses worldwide. With a focus on excellence and a passion for technology, we strive to empower our team members to reach their full potential and make a meaningful impact in the digital landscape.

If you believe you can contribute to our success and wish to join our team, please submit your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.